Hampshire Trucks & Vans
Legal

Privacy Policy

Last updated · June 2026

This Privacy Policy explains how LMS Trading Group Ltd (trading as Hampshire Trucks & Vans), company number 16456615, registered in England & Wales (“we”, “us”, “our”), collects and uses your personal information when you visit our website or buy, sell or enquire about a vehicle.

Who we are

We are the data controller for the personal information we hold about you. You can contact us at info@hampshiretrucksandvans.co.uk or write to us at Unit 5i, Church Farm Buildings, Alton, GU34 5FZ.

What we collect

  • Identity & contact details — name, address, phone, email.
  • Vehicle details — registration, mileage, photos and documents you provide when selling or part-exchanging.
  • Enquiry content — messages you send via our forms, presentation pages or email.
  • Transaction details — invoices, deposits and finance referral information.
  • Technical data — IP address, device, browser and pages visited (server logs only).

Why we use it (lawful basis)

  • Contract — to respond to enquiries, prepare quotes, sell or buy a vehicle and provide aftercare.
  • Legal obligation — to keep records required by HMRC, anti-money-laundering rules and the DVLA.
  • Legitimate interests — to operate, secure and improve our website and to contact you about a vehicle you have asked us to source.
  • Consent — for any optional marketing communications you have opted in to.

Sharing your information

We share information only where necessary, with:

  • Finance brokers and lenders, where you ask us to introduce you.
  • Insurance, warranty and delivery providers chosen for your purchase.
  • Hosting, email and analytics providers acting on our instructions.
  • HMRC, DVLA and other authorities where required by law.

How long we keep it

Enquiries are retained for up to 24 months. Sale, purchase and invoice records are kept for a minimum of 6 years to comply with HMRC requirements.

Your rights

Under UK GDPR you have the right to access, correct, erase or restrict use of your personal data, and to object to processing or request data portability. To exercise any right, email info@hampshiretrucksandvans.co.uk.

If you are not satisfied with our response you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Material changes will be flagged on this page.